5.0 OkayAshley, Mar 2024
LikedThe location is ok. Not too far, not too close either. Cab fare was about $25 (shuttle)-$30 (taxi) depends on which type of transportation you choose. Infinity pool was very attractive, you can see it from the main entrance, you can always swim while waiting to be checked-in, there's food from the restaurant inside and the staff was kind enough to bring it to me by the pool, the lifeguard are all nice too, really great view from the pool through the beach. Beach access is easy. i had the best view from my room. I enjoyed my room a lot. Although, the room kind of has a tropical vibe but with old furnitures, the bed felt dusty and haven't been cleaned for a while. I was coughing as I have allergic rhinitis so I can catch it right away. but the room was big enough for one person, and the view was great from the terrace.
DislikedI did not like how the staff treated me. Layover flights from Guam to the Northeast part of the US are long about 20 hours since they have an early flight the next day so I booked the hotel last minute at around 11 in the morning when I landed. Check-in time was at 3pm, I tried asking the hotel if I can checkin early since I am also leaving early around 4am but they said it was last minute so I needed to wait. coming from a flight early i waited til 3pm and still my room was not ready at all. I heard from a staff they only have one cleaning person for a huge hotel like that. I was very disappointed. the staff were not nice at all and prejudiced. The view and facilities are great but the hotel staff are very disappointing. Pool and Shop staff were all too kind.
9.6 ExcellentAnonymous, Mar 2024
best hotel near Tumon beach
3.6 MediocreAnonymous, Mar 2024
Very inconsiderate.
8.0 ExcellentCharlie, Mar 2024
LikedEverything outside of the hotel was perfect. Inside seemed dead. Just needs a revamp, or lounge to bring life to the place
DislikedBeds and pillows need work. View was awesome.
10.0 ExcellentAnonymous, Mar 2024
Great value for money, and the location is in the heart of Guam.